Privacy Policy
Acceptance of Privacy Policy
By accessing or using Ancoin's services, website, or mobile application, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please do not use our services. Your continued use of our platform constitutes your acceptance of this Privacy Policy and any updates we may make to it.
Information We Collect
We collect information you provide directly, including your name, email address, phone number, government-issued identification, financial information, and transaction history. We also automatically collect device information, IP addresses, browser type, operating system, and usage data through cookies and similar technologies. This information helps us provide, maintain, and improve our services.
How We Use Your Information
We use your information to provide and maintain our trading services, process transactions, verify your identity, comply with legal obligations, prevent fraud and security threats, communicate with you about your account and services, personalize your experience, and improve our platform. We may also use aggregated, anonymized data for analytics and research purposes.
Data Security
We implement industry-standard security measures including AES-256 encryption, secure socket layer (SSL) technology, multi-factor authentication, and regular security audits to protect your personal information. We store the majority of digital assets in cold storage wallets. While we strive to protect your data, no method of transmission or storage is 100% secure.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Essential cookies are necessary for the site to function and cannot be disabled.
Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or servicing you. These parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
Your Rights
You have the right to access, correct, update, or delete your personal information. You may request a copy of your data, opt out of marketing communications, and request restriction of processing. To exercise these rights, please contact our support team. Note that some requests may be subject to verification and applicable legal limitations.
Changes to This Policy
We reserve the right to modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on this page with an updated revision date. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at privacy@ancoin.app. We will respond to your inquiry within a reasonable timeframe.
